We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

    Under the Distance Selling Regulations, you're entitled to key information about the seller, including a geographical address

    Your right to cancel starts the moment you place your order and doesn’t end until seven working days from the day after you receive your goods

    If your goods are faulty, or you're sent substitute items that you don't want, the we the retailer must pay return postage costs

If you change your mind within the seven days you must notify us in writing

If you have any complaint about any aspect of our service or business, your complaint will be treated confidentially. Please bring it to our attention in writing to info@boilinghotwatertaps.co.uk